Anger Management

After dinner of assam fish head, I decided that we go to Econsave supermarket for jalan-jalan and to buy some groceries.

After picking up the groceries, went to the cashier counter to pay. When I was going to the cashier counter, I noticed the "Cash Payment Only" signboards. So I have no choice but to stroll down till the cashier counter which does not have the signboard. This is because I have to pay by credit card because I am lacked of cash.

The cashier took the groceries and swipe them. When I wanted to pay by credit card, the cashier told me its only for cash payment only. I was very angry because I have noticed on those sign boards. The cashier pointed to me the cash sign board. But the cash signboard was hidden by 2 advertisement boards. I demanded to pay by credit card because its my right and furthermore I dont have any cash. So the cashier has no choice but the flag for the supervisor.

The supervisor came. She did not apologise. I told her its not my mistake. Then she asked me to wait. After waiting for about 5 min she came. She closed and cancelled off my reciept and wanted me to go to another counter to scan again all those groceries that we have bought.

I was very angry with the stupidity of the supervisor. Why cant she just transfer my bill to another counter but she insisted on transfering my groceries to another counter. Very very pissed off, I told them I am not going to buy the groceries. I told them I am going to lodge a complaint against them. And I walked off.

When reaching home, still feeling very angry, I went to surf the net to check on Econsave so that I can complaint. When I surf, I found that Econsave (such a big company with so many branches throughout Malaysia) webpage is just scanned and posted into the website. It boasts of having customer service hotline to serve the customer better because customer is always right. To my surprised Econsave didnt even have its own hotline.

LESSON LEARNT: I was asking myself what if I did not make a fuss out of it on such a matter, then BB Chua could have the coloring books for so cheap. Well, its good to control anger but I am just fighting for my own rites after all.

In the evening, overheard Ah Yee (mom-in-law) talking in the phone persuading Kim Hoe (youngest bro-in-law) to keep cool with Eileen (Kim Hoe's GF). At night, after the econsave incidents, I told Kim Hoe, as a couple, we should know how to appreciate the happy time that we spent together with our loved ones. So, we should know how to be patient. I told him if Eileen is making a fuss, just ask her to STOP. If she carries on grumbling, again demand her to STOP instead of throwing temper and argue with her. When both have cooled down, then Kim Hoe should bring up this matter to Eileen. Not to argue and lost the precious moments together.